Madhusudan Shankar, Joint Secretary, Ministry of Civil Aviation (MOCA), conducted a surprise inspection at Mumbai Airport on Monday (December 8, 2025). He said that the situation is completely under control and constant talks are being held with all operators, ATC control managers and other concerned agencies. According to him, efforts are going on at a rapid pace to control the chaos that has been going on for the last few days.
He said, ‘Till yesterday, 905 flights have faced delays, while more than 40,000 passengers were affected by the cancellation of Indigo airline. Overall, 2,66,000 passengers have faced problems due to the delay. During this period, the cities most affected by Mumbai were Bengaluru, Ahmedabad, Delhi, Chennai, Goa, Kolkata and Lucknow.
Today’s situation is better than before- Shankar
Madhusudan Shankar said, ‘Today’s situation is better than before. Today 14 arriving flights were canceled and 17 flights were delayed. A total of 393 flights were scheduled from Mumbai, out of which about 70% of the flights are operating.” He said that currently 95 flights are in the air.
On the baggage situation, he said, ‘Currently 780 bags are available at the airport and 90% of these baggage will be delivered to the passengers by tomorrow.’ He also clarified that flights scheduled for less than 6 hours will not be canceled and if seats are available before 6 hours, passengers will be accommodated accordingly.
Ministry will decide on compensation
He said that the refund has mostly been completed, while the decision regarding compensation will be taken by the ministry. Madhusudan Shankar said that he had come here to see what was the condition of the passenger facilities, and this entire inspection was a surprise audit. He said that what further action will be taken will be told in the Parliament and steps will be taken accordingly. Finally he confirmed that Indigo has given a commitment that tickets for flights within 6 hours will not be cancelled.