The morning of December 6 brought some relief for air passengers across the country. Indigo resumed its services from most of the airports. After several hours of chaos and massive cancellations, flights are now operating, but the situation is not yet considered normal. According to Indigo, it will take a few more days for the operation to be fully restored and it is expected that the schedule will be stabilized between 10 and 15 December.
Even after the flights started, the problems of the passengers have not ended. Many people are still not able to get refund, while rebooking is facing repeated problems. The app and website continue to run slowly, taking time to change tickets or view updates. The timings of flights are also constantly changing, due to which there is confusion among the people both at the station and the airport.
With the cooperation of other airlines, SpiceJet and Air India came forward.
After IndiGo’s technical crisis, other airlines stepped in to help the passengers. SpiceJet added additional flights on some new routes and Air India also increased its capacity on congested routes. This made alternative flights available to many stranded passengers.
Railway became the biggest relief
The disruption in air services had a direct impact on the Railways and tickets started filling up within minutes. In view of this situation, Indian Railways added additional coaches on many routes and provided relief to long distance passengers by running special trains. This step proved to be very effective in handling the sudden increase in crowd.
24 hour surveillance of government
Considering the situation as serious, the Civil Aviation Ministry has activated a 24-hour control room. DGCA is continuously taking updates from all the airlines. Strict monitoring is being done to prevent increase in fares. The main goal of the ministry is to protect passengers from harm and to restore the regularity of flights as soon as possible.
Important information for travellers
Changes in flight timings are possible in the next few days. Many flights will be operated in limited numbers and the refund or rebooking process may also take time to return to normal. At present, Indigo services are slowly recovering, but it may take a few more days to become completely normal.
Thiruvananthapuram airport status
22 domestic IndiGo flights were scheduled in Thiruvananthapuram today, 11 arrivals and 11 departures. Apart from this, 4 international flights were also on the list, which include two arrivals and two departures. Six domestic flights were cancelled, including three arrivals and three departures.
Impact continues on Chennai and Chandigarh airports also
48 IndiGo flights were canceled at Chennai airport, including 28 departures and 20 arrivals. Ten flights were canceled at Chandigarh Airport today, due to which local passengers had to face a lot of trouble.
Also read: Big step taken by Railways amid Indigo crisis, started four special trains, increased coaches of many