The Enforcement Directorate (ED) took a major action on Tuesday (October 7, 2025) and conducted raids on a total of 15 locations in Delhi, Noida, Gurugram, Haryana and Mumbai. This search operation is related to a ‘tech support scam’ case. The ED investigation was initiated under the PMLA, which is based on several FIRS recorded by the Delhi Police. In these FIRs, Karan Verma and his associates are accused of cheating.
What happened in ED investigation,
Investigation revealed that the accused were running several illegal call centers in Rohini, Paschim Vihar and Rajouri Garden areas of Delhi. These call centers used to call foreign nationals, especially people of America. The thugs used to talk about the customer support agent of big companies like Microsoft, Apple, Charles Schwab Financial Services. Many times he used to present himself as a police officer or officer of the investigating agency and used to intimidate people and collect money.
There was a special way of these thugs, BSOD (Blue screen of Death) trick. They used to show fake pop-up messages on people’s computers, in which it seemed that there was a serious problem in the system. Pop-up would have written-“Call this number for help.” As soon as a person would call that number. The thugs would implicate him under the guise of ‘fake tech support’ and cheat money in the name of fixing the system.
Accused used to convert the money recovered from the victims to crypto currency, gift cards etc. Then these money was transported to its accounts and colleagues in India through hawala channel. The ED investigation has revealed that the crypto wallets used by these thugs have been transacted in US dollars.
Many important evidence was found by ED in raids
During the search operation, ED found another illegal call center in Delhi, which was being run by these people. From here too, foreign nationals were being cheated on the pretext of fake technical help. ED has seized many digital devices, mobile phones, laptops, hard disks and financial documents. The agency is now trying to find out who other people are connected to this network and where are their connections abroad.
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